SplashArts
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Description
Description
Order Processing
Order Processing
- Once the order is placed, we will start the packaging and dispatch it within 1-2 working days
- Please note that COD is not applicable to this product as it is fully customised item.
- Package will include DIY kits as per the selected quantity!
Shipping Policy
Shipping Policy
We work hard to ensure your Splash Arts order reaches you safely and on time!
Order Processing & Dispatch
- Orders are usually dispatched withinΒ 1β2 working days.
- Personalized or customized orders may take up toΒ 3β4 working daysΒ to dispatch, depending on the design and customization.
Delivery Time
- Once dispatched, orders generally takeΒ 3β5 working daysΒ to reach metro and Tier 1 cities.
- For other locations, delivery may takeΒ 4β8 working days.
Delivery timelines are estimates and may vary depending on the location, courier service, weather, or other unforeseen circumstances.
Order Tracking
Once your order is placed, you will receive an order confirmation. After dispatch, tracking details will be shared so you can follow your shipment.
Urgent Orders
For urgent orders, please contact us before placing your order:
π±Β WhatsApp:Β +91 63630 14930
Note:Β Splash Arts is not responsible for delays caused by courier partners or circumstances beyond our control.
Refund / Exchange Policy
Refund / Exchange Policy
At Splash Arts, our products are carefully made, and we want you to have a happy experience. Since all our items are customised,Β we do not provide exchange of products.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect:
- Please record anΒ unboxing video within 24 hoursΒ of delivery.
- Contact us withinΒ 24 hoursΒ with yourΒ order number and clear photos/video proof.
- After reviewing the issue, if approved, we will arrange a replacement. Replacements are generally dispatched withinΒ 1β2 working days.
Important Notes
- Customized or personalized items cannot be returned or exchanged unless they are damaged, defective, or incorrect.
- Items damaged due to customer handling, use, or tampering are not eligible for replacement.
- All replacement requests are subject to review and approval.
π©Β Contact Us
WhatsApp:Β +91 63630 14930
Email:Β info@splasharts.in
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Got Questions?
Frequently Asked Questions
Everything you need to know before you order.
Every SplashArts DIY kit comes complete β wooden pieces, paints, brushes, and a step-by-step guide. No extra supplies needed. Just unbox and create!
Yes! Our kits are designed for ages 3 and above. The paints are non-toxic, the materials are child-safe, and every activity is screen-free and fun for the whole family.
Absolutely. Our nameplates and select DIY kits are fully personalized β just add the name or details in the order notes at checkout, or WhatsApp us after placing your order.
Yes! COD is available on all non-customized products across India. For personalized or custom orders, prepayment is required.
Standard orders are delivered within 5β7 business days across India. Custom or personalized products may take 7β10 days as they are handcrafted after your order is placed.
Yes! We offer free shipping on all orders above βΉ499. Plus, you can use code FLAT5 to get an additional 5% off on orders above βΉ499.
Definitely! Our DIY kits are popular for birthday return gifts, school events, and kitty parties. Contact us via WhatsApp or email at info@splasharts.in for bulk pricing and custom packaging.
We accept returns or exchanges on non-personalized products within 7 days of delivery if the item is unused and in original packaging. For damaged or defective items, please share a photo with us within 48 hours of delivery.
Still have a question? We're happy to help!
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