Return and refund

Return & Replacement Policy

At Splash Arts, our products are carefully made, and we want you to have a happy experience.Β Since all our items are customised, we do not provide exchange of products.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect:

  • Please record an unboxing video within 24 hours of delivery.

  • Contact us within 48 hours via WhatsApp or email with your order number and clear photos/video proof.

  • After reviewing the issue, if approved, we will arrange a replacement. Replacements are generally dispatched within 1–2 working days.

Important Notes

  • Customized or personalized items cannot be returned or exchanged unless they are damaged, defective, or incorrect.

  • Items damaged due to customer handling, use, or tampering are not eligible for replacement.

  • All replacement requests are subject to review and approval.

πŸ“© Contact Us
WhatsApp: +91 63630 14930
Email: info@splasharts.in